Yes you can, all RinseKit models are BPA free and can be filled up with fresh drinking water for pets and people. It can also be filled with other liquids like soap or cleaning solutions. If you choose to fill your RinseKit with a liquid other than water, we do not recommend drinking from the RinseKit after. If you use your RinseKit as a cleaning or sanitation device and want to fill it with a cleaning solution, please follow the guidelines from the CDC before you do so. For directions on bleach use, please visit: https://www.cdc.gov/healthywater/emergency/cleaning-sanitizing/household-cleaning-sanitizing.html 

Yes, follow the link here for PDF instructions for all of our current products. If you would like to check out video tutorials, click here.

One gallon of water weighs approximately 8 lbs. Check out how much each unit (approximately) weighs when they are completely full of water.

PRO: 42 lbs
Cube: 47 lbs
Rack Shower: 57lbs

Note: To make carrying the units easier, you can customize the capacity by adjusting the amount water in the unit.

For troubleshooting steps on the RinseKit Plus, Pod and Sport, click here.

Yes, however, the shipment of your in-stock items may be delayed until your back-ordered item is ready for shipping. To ensure faster delivery of your in-stock items, we recommend making two separate orders - one for your back-order items and one for your in-stock items.

All orders ship from our warehouse located in Vista, California. Depending on where you are located, your package can take anywhere from 3-5 business days to be delivered for most orders being shipped within the Contiguous United States. If you are located in Puerto Rico or Hawaii, packages may take as long as 12 or more business days. We cannot guarantee standard shipping times, especially during the holiday season.

We offer a 10% off discount to select items (bundles and already discounted items not applicable) when you sign up to our email list. Simply put in your email when you see the "New to RinseKit?" floating button on the lefthand side of your screen (desktop) or front and center on mobile. Note, this is only applicable to new customers. Discounts do not stack, one code can be used per order. For further deals and discounts, check out our Limited Time Deals.

If for any reason you are not completely satisfied with your purchase, you may return your item(s) if they are in original condition and packaging within 30 days of receipt. All returns must be approved by our team. For more information, please read our Return Policy here. 

While filing a warranty claim, you may notice we ask a lot of questions, that’s because we document every claim for future reference. All submitted warranties are used to help us understand the workmanship of our products and allow us to provide our manufacturers more insight on things we may not see in our warehouse inspections.   

Please file a warranty claimhere
and provide us with all of the information required. Our customer service team will get back to you promptly and offer either a refundora suitable solution.

No. All Refurbished units are final sale and are not able to be returned.

Additional discount codes are not applicable to any item on our website that is already discounted. This includes Refurbished, Limited Time Deals and Bundled units.

All units should arrive to you fully charged and ready to use right out of the box. Depending on use, you should get 3-6 month’s use with one full battery charge.
Need to recharge? It’s easy, plug in the wall or car charger and the unit should be fully charged in approximately 4 hours.
Note:The wall charger will light up RED when charging and flash RED and GREEN when fully charged.

It’s simple. Just open the water tank cap and pour clean water in, close the drain cap, press power and go.

This is completely normal. Inside of the Rack Shower is a water tube with a brass piece at the end of it, essentially weighing down that tube so it can get all of the water out of your RinseKit.

No. The stainless steel Adapter Brackets allow you to mount the Rack Shower to any extrusion channel. It comes with T-bolts designed for attaching to the Toyota Bed Rail system.

The control panel consists of the power button, LED display, dual USB ports and 12V charging port. The blue LED numbers indicate the temperature of the water inside the unit while the outer ring indicates battery life. For optimal use only charge the unit when it has entered the red zone.
Note: The water temperature indicator shows the temperature of the water actively in the unit, it isnota water heater.

The Rack Shower comes with a completely detachable 7 foot long hose. To remove the hose, firmly pull on the quick connect that attaches the hose to the unit to release it. The hose can be coiled up and stored in your vehicle until you are ready to use it. To re-attach, simply push the quick connect end into the unit. Give it a slight tug to ensure the hose is fastened securely. Note: Never drive with the hose still attached to the RinseKit. This could be dangerous to yourself and those around you.

The Rack Shower is not insulated, however, the black HDPE (High-Density Polyethylene) external material will absorb heat from sunlight, causing the water inside to gradually heat.
CAUTION: Always read the temperature of the water before use to avoid scalding.

The Rack Shower is built tough and is able to withstand the elements, so you can feel confident leaving it on your vehicle during most weather conditions. However, if you are in freezing (32°F or colder) temperatures, we recommend removing the Rack Shower from your vehicle and draining all of the water in the unit before storing it. Freezing the Rack Shower can cause damage to the pump and internal components.

You do not need to remove the Rack Shower from your vehicle in order to charge it. The Rack Shower’s included 12v power cord is 8 feet long and if needed, you can purchase a separate 12v power cord extender to adapt to your vehicle's length. Otherwise, if you don’t want to worry about charging, you can have power constantly flowing to your Rack Shower by plugging it into the SAE plug located at the bottom of the Rack Shower.

The only accessories compatible with the Rack Shower is the HyperHeater 2.0.

No, the Cube does not have a built-in heating element. The blue LED lights on the control panel read the current temperature of the water in the unit and the colored outer ring indicates remaining battery life. At this time, the only heating accessory we have compatible with the Cube is the HyperHeater.

There are 3 ways to get hot water for the Cube:

1. Pour hot water directly into the tank. You can get hot water from your home or heat it over a campfire.
2. Leave the unit in the sun and it will gradually heat the water inside.
3. Connect the Cube to our HyperHeater accessory to get hot water up to 110°F in less than 30 seconds. This is the fastest and most efficient way to get hot water anywhere.

The Cube is not insulated, however, the black HDPE (High-Density Polyethylene) outer shell material will absorb heat from sunlight, causing the water inside to gradually heat.
CAUTION: Always read the temperature of the water before use to avoid scalding.

For prolonged or cold storage, drain all of the water out and allow the pump to run dry for 30 seconds to remove any remaining water out of the system. Store in the upright position.

All RinseKit PRO models have an intentional drainage hole located in the back of the bucket to prevent any excess water that may slip through the cracks of the bucket and tank from reaching the battery pack. If you notice a flowing stream of water coming out of the drainage hole, please fill out our warranty form here.

The PRO is compatible with our HyperHeater 2.0.

We do not sell on Amazon. Any RinseKit product listing being sold on Amazon.com are unauthorized sellers and we are not associated with them. We cannot and will not be able to warranty any RinseKit products being sold on Amazon as we cannot monitor the condition unauthorized sellers offer our products in.

The shower head that comes included with the HyperHeater 2.0 has 2 spray settings, center, and shower. The spray times stated have been determined by setting up the shower head nozzle attached to the HyperHeater 2.0, attaching the shower head directly to your RinseKit will give you different spray times. See below for spray times per setting:

3.5 gallon PRO:
Shower = 5:00 mins
Center = 7:30 mins

4 gallon Cube:
Shower = 7:00 mins
Center = 9:30 mins

5 gallon Rack Shower:
Shower = 11:00 mins
Center = 13:30 mins

*All spray times are approximate and may vary.

Yes, anything that gets hot could be potentially dangerous. Here are our warnings:

• Water temperature over 125 degrees Fahrenheit can cause severe burns instantly
• Feel water before rinsing or showering
• Children and elderly are at highest risk of being scalded
• Never leave the HyperHeater unattended while connected to power

Please refer to your user guide for a complete list of all safety precautions to be used while operating the HyperHeater 2.0.

The HyperHeater 2.0 will heat water in about 30 seconds. To control the temperature of the water coming out of the heater, simply adjust the Gas Valve knob located at the top of the unit. For optimal shower temperature, we recommend starting with the gas valve in the center, between LOW and HIGH. Adjust the temperature as needed. 

Yes, however, you will need to have access to a propane adapter converter hose. These can be found at your local hardware store or by following the link for one we recommend, here.  

No. The HyperHeater 2.0 comes with its own shower head nozzle, designed to flow, well, like a shower. The inconsistent on and off spray of the spray nozzle may cause the RinseKit and HyperHeater 2.0 to overheat.

Note: Overheating and/or damage caused by using the incorrect nozzle with your HyperHeater 2.0 will void your warranty. 

The Sport lid is compatible with Hydro Flask (32 oz lid or larger capacity) Wide Mouth bottles and comparable bottles with a 2.26” diameter opening.  

The Sport's shower setting will give you about 3:00 minutes of continuous spray time as long as you are constantly pumping pressure into the bottle. The mist setting sprays for approximately 8:00 minutes.

We recommend using soap and water to keep your Sport clean. Be sure to wash the bottle and internal pump before you use it for the first time.

If you have used the Sport with any liquid other than water, we recommend cleaning the Sport with white vinegar and water.
To clean the Sport’s internal lid parts, fill the bottle with about ¼ cup of white vinegar, use the pump to add pressure, and then alternate pressing the spray and mist buttons to run the vinegar through the sprayers. Once the vinegar has run through, rinse the bottle, add in an additional ¼ cup of clean water, use the pump to add pressure, and alternate pressing the spray and mist buttons to run the clean water through the sprayers. Now your Sport is clean and ready to go!

No. Leaving the Sport in freezing conditions below 32 degrees Fahrenheit could damage the lid’s internal parts.  

When the Sport is not in use, we recommend releasing the pressure inside by opening the lid. Leaving the unit pressurized and putting it into a backpack or purse may cause the bottle to slowly release its pressure and may result in leaks.

The outside of the tent is made from waterproof nylon. However, inside the tent, one side has a mesh and heavy duty tarp bottom meant for showering, as the water will drain out from the mesh as you shower. The other side has a fully enclosed heavy duty, waterproof tarp bottom that can be used as a changing room, to store a camp toilet or keep your belongings dry.

Fully set-up the Shelter will be 79"L x 44"W x 95"H

All required parts needed to assemble the tent are included upon purchase. Inside the box should be: 1 x Shower tent, 1 x Carry bag, 1 x Rainfly, 1 x Towel rack, 2 x Additional removable storage pouches, 8 x Pegs, 4 x Ropes