RinseKit is synonymous with quality. Every part is designed, selected with care and rigorously tested. After it's built, we take it to the road to make sure it can handle real-word abuse- and it does! Our current return rate is less than 3%.
OUR ONE YEAR LIMITED WARRANTY
Our One Year Limited Warranty covers workmanship and materials against defect for one year from the date of purchase. During this period, if the product is covered by our warranty, we will repair or replace it at our discretion. Material refers to the case, tank, or parts. Workmanship refers to construction and assembly.
This warranty extends to the original buyer only. Products purchased from third party retailers, such as (but not limited to) Amazon and Ebay, are not covered by the warranty because we cannot monitor the condition unauthorized sellers offer our products in. Amazon purchases from the RinseKit US seller only are covered by the warranty since that account is owned and operated by us directly.
If your RinseKit was a gift, a proof of purchase is still required to validate a warranty claim. If the gifter is not willing to disclose this information to you, they are welcome to complete the warranty form on your behalf.
The original black or white RinseKit has not been in production for over a year and is therefore no longer under warranty. For more information, contact us at 800-613-5764 or on our Contact Us page.
This warranty does not apply to the following:
- Shipping cost of replacement/replacement parts.
- Wear and tear such as rips, tears, abrasion or UV degradation.
- Damage resulting from misuse, abuse, accidents, alterations, or improper installation.
- Damage arising from either road hazards or driving off road.
- Damage arising from liquids other than water.
- Damage arising from high temperatures.
IF YOU ARE EXPERIENCING PRODUCT FAILURE THAT IS COVERED BY OUR WARRANTY, SIMPLY COMPLETE THE FOLLOWING FORM TO FILE A WARRANTY CLAIM.
Want to troubleshoot your RinseKit before filing a warranty claim?