RinseKit is synonymous with quality. Every part is designed, selected with care and rigorously tested. After it's built, we take it to the road to make sure it can handle real-word abuse- and it does! Our current return rate is less than 3%.
OUR LIMITED LIFETIME WARRANTY
Our Limited Lifetime Warranty covers workmanship and materials against defect for the entire life of the product. The average life of the product is one year. During this period, if the product is covered by the warranty, we will repair or replace it at our discretion. ‘Lifetime’ is defined as the lifetime of the product not the purchaser. Material refers to the case, tank, or parts. Workmanship refers to construction and assembly.
This warranty does not apply to the following:
- Shipping cost of replacement parts.
- Wear and tear such as rips, tears, abrasion or UV degradation.
- Damage resulting from misuse, abuse, accidents, alterations, or improper installation.
- Damage arising from either road hazards or driving off road.
- Damage arising from liquids other than water.
- Damage arising from high temperatures.
This warranty extends to the original buyer only. Products purchased on third party sites, such as Amazon and Ebay, are not covered by the warranty because we cannot monitor the condition unauthorized sellers offer our products in. Amazon purchases from the Rinse Kit USA seller only are covered by the warranty since that account is owned and operated by us directly.
The original black or white RinseKit has been discontinued and is therefore no longer under warranty. For more information, contact us at 800-613-5764 or on our Contact Us page.
IF YOU ARE EXPERIENCING PRODUCT FAILURE THAT IS COVERED BY OUR WARRANTY, SIMPLY COMPLETE THE FOLLOWING FORM TO FILE A WARRANTY CLAIM