Rinsekit holiday information
With the holidays just around the corner, we wanted to provide some answers to questions we typically get this time of year. If your question isn't answered here, please feel free to contact us. Happy Holidays!
ups shipping schedule
If you need your order to be delivered on or before December 24th, please keep UPS cut off dates in mind. *Shipping schedule stated is for shipments within the Contiguous U.S.
frequently asked questions
All of our models come in RinseKit branded corrugated boxes. If your order is a gift and you would like your order to ship in a plain brown box, please reach out to us right away. Once your order has bee processed, we will be unable to repackage the unit.
Yes. Simply go to our Live Chat (the blue bubble located in bottom right corner of website) and request the "Gift Receipt" option. Provide us with your order number and we will be sure to add in the gift reciept for you.
We highly suggest keeping a copy of your reciept. In the event that the unit needs to be warrantied, a reciept or proof of purchase will be REQUIRED to file a warranty claim. If the unit is a gift, a gift reciept will be sufficent.
extended holiday return policy
Orders placed on or after November 1st 2022 - December 31st 2022 will come with an extended return window through January 31st 2023. These orders can be returned for a full refund with a reciept. To learn more about our Return Policy, follow the link below.