Our One Year Limited Warranty covers workmanship and materials against defect for one year from the date of purchase. During this period, if the product is covered by our warranty, we will repair or replace it at our discretion. Material refers to the case, tank, or parts. Workmanship refers to construction and assembly.

 

This warranty extends to the original buyer only. Products purchased from third party retailers, such as (but not limited to) Amazon and Ebay, are not covered by the warranty because we cannot monitor the condition unauthorized sellers offer our products in. Amazon purchases from the RinseKit Store only are covered by the warranty since that account is owned and operated by us directly.

 

If your RinseKit was a gift, a proof of purchase is still required to validate a warranty claim. If the gifter is not willing to disclose this information to you, they are welcome to complete the warranty form on your behalf.

 

Please be advised that the original hand-pressurized RinseKit models, which fill via hose or faucet adapters, have been out of production for over three years. As a result, these units are no longer under warranty.

Warranty Exclusions

Our warranties do not apply to the following:

•  Shipping cost of replacement/replacement parts.
• Wear and tear such as rips, tears, abrasion or UV degradation.
• Damage resulting from misuse, abuse, accidents, alterations, or improper installation.
• Damage arising from either road hazards or driving off road.
• Damage arising from liquids other than water.
• Damage arising from extremely cold/freezing or high temperatures.

NOTE: Any dismantling of your Rinsekit Portable Shower will void your warranty.