frequently asked questions
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general

RinseKit is a revolutionary, portable shower / rinse-off system designed to help you stay clean, sanitized, and safe, no matter where life takes you. Once pressurized, the units allow you to take fresh clean water with you wherever you wander. It's like having a hose on-the-go!

Yes you can, all RinseKit models are BPA free and can be filled up with fresh drinking water for pets and people. It can also be filled with other liquids like soap or cleaning solutions. If you choose to fill your RinseKit with a liquid other than water, we do not recommend drinking from the RinseKit after. If you use your RinseKit as a cleaning or sanitation device and want to fill it with a cleaning solution, please follow the guidelines from the CDC before you do so. For directions on bleach use, please visit: https://www.cdc.gov/healthywater/emergency/cleaning-sanitizing/household-cleaning-sanitizing.html 

Yes, follow the link here for PDF instructions for all of our current products. If you would like to check out video tutorials, click here.

One gallon of water weights approximately 8.33 lbs. Check out how much each unit (approximately) weighs when they are completely full of water.

RinseKit Pod: 19 lbs
RinseKit Plus: 26 lbs
RinseKit PRO: 42 lbs
RinseKit PRO PAK: 54 lbs

*The PRO and PRO PAK are battery powered, meaning that the amount of water inside will not affect the pressure. To make carrying the units easier, you can customize the capacity by adjusting the amount weight of the unit.

No. All of our models arrive to our warehouse pre-assembled, meaning that we are unable to offer replacement tanks as we do not have any available. If your unit is losing pressure, and it was purchased less than 1 year ago, please fill out or warranty form here.
Note: Leaks are typically caused by over-pressurization of the tank. We recommend filling your RinseKit Plus or Pod with 55-65 PSI of pressure. If you do not know the water pressure of your house or spigot, the city can typically provide a reading for free, or you can buy a pressure gauge from most hardware stores.

The Original RinseKit (along with the RinseKit Lux) has been discountinued for more than 3 years and we no longer have any spare parts for it. If you have an Original and it is no longer working, feel free to contact us and we will be happy to assist you.

For troubleshooting steps on the RinseKit Plus, Pod and Sport, click here.

company

We're based in Vista, California. The company was started by Chris Crawford, a surfer that felt there was a better way to clean up after surf sessions (learn more about the company here). He's a classic American entrepreneur and very involved in all aspects of the company. We just have to figure out how to turn him off at night… 

You can contact us at 800-61 5764 or email us at info@rinsekit.com. We are happy to answer any questions you have, teach you how to get the best use out of our products, and troubleshoot any problems you may have. You can also connect with us on Facebook (@RinseKit) and Instagram (@RinseKitUSA) - we would LOVE to hear from you! 

Yes. At checkout you will see an option to verify your eligibility to recieve a 15% discount through GovX ID. If you are unable to verify at checkout, please reach out to us and we will be happy to provide you with a discount code.

If for any reason you are not completely satisfied with your purchase, you may return your item(s) if they are in original condition and packaging within 30 days of receipt. All returns must be approved by our team. For more information, please read our Return Policy here

warranty

Yes. RinseKit is synonymous with quality. Every part is designed, selected, and analyzed after rigorous testing. After it's built, we take it to the road to make sure it can handle real-world abuse-and it does. Our return rate is less than 3%. With that in mind, we offer our customers a One Year Limited Warranty. For more information, please read our Warranty Policy here.  

While filing a warranty claim, you may notice we ask a lot of questions, that’s because we document every claim for future reference. All submitted warranties are used to help us understand the workmanship of our products and allow us to provide our manufacturers more insight on things we may not see in our warehouse inspections.   

We understand that a receipt can't always be kept, however warranties are time sensitive, as they depend on the date and store you purchased your RinseKit. An order number or screenshot of a receipt will be enough to act as proof of purchase.  

RinseKit will warranty units purchased through RinseKit.com and authorized RinseKit resellers. We cannot monitor the condition of RinseKit products being sold by unauthorized sellers. Therefore, we require proof of purchase to verify the origin of purchase. 

Please file a warranty claim here
and provide us with all of the information required. Our customer service team will get back to you promptly and offer either a refund or the option to upgrade for a fee.

cosmetic misprint / refurbished models

Refurbished units are units that have been returned to our warehouse for any reason. All units are thoroughly inspected by our warehouse team and are fixed to like-new condition. All refurbished models have the same parts and accessories as their original products counterpart. Refurbished models are repackaged and sent out in new corrugated boxes.  

Cosmetic Misprint refers to units that didn’t quite meet to our high standards, but only cosmetically. Cosmetic misprinted items have all the internal parts and accessories that would have been included with the original product, however the outside of the units may have a few noticeable scratches, marks, divets, and printing flaws. All cosmetic misprinted units are repackaged and sent out in new corrugated boxes.  

No. All Misprint & Refurbished units are final sale and are not able to be returned. However, they are covered under our 1 Year Limited Warranty, to learn more, click here.

Yes, all Cosmetic Misprint & Refurbished units are covered by our 1 Year Limited Warranty. These units are only able to be warrantied for any functionality issues that may occur, including leaking and not powering on. Blemishes, scratches, divets, glue coming undone, and other flaws of this nature are all considered cosmetic issues and are not covered under warranty.

Additional discount codes are not applicable to any item on our website that is already discounted. This includes Misprint, Refurbished, Flash Sale Deals and Bundled units.

All Misprint & Refurbished units are in limited supply, and we cannot guarantee quantities. These units are purely on a first come, first served basis. Product supply is updated as units become available.

4.5 Gallon RinseKit PRO PAK Portable Shower

The RinseKit PRO PAK is the ultimate portable shower for multi-day use and cold weather. With it’s 4.5 gallon capacity and 1 inch-thick insulation, this portable shower will get you through your dirtiest and coldest adventures with ease.

The PRO PAK sprays at continuous rate of 50 PSI. The included spray nozzle has 5 spray settings, each setting will get you the following spray times:

Center = approximately 7:15 minutes
Shower = approximately 5:10 minutes
Mist = approximately 27:30 minutes
Jet = approximately 5:45 minutes
Flat = approximately 6:05 minutes

It’s simple. Make sure the PRO PAK is positioned on its bottom, open the water tank cap, and pour clean water in. You can also customize the PRO PAKs capacity for easier transportation.

The PRO PAK holds approximately 4.5 gallons of water. When completely full, it will weigh about 60lbs

Note: You can partially fill the PRO PAK to reduce its weight

The PRO PAK is powered by an AGM 12v 5Ah battery. It should arrive fully charged and will likely last 3-6 months before needing to be recharged. Normal battery range for the PRO PAK is 13v to 11v indicated by the voltmeter. 10.8v or lower means you need to charge the battery and voltage below 10.5 v can cause damage to the battery.
• The PRO PAK comes with two charging cables: one for the wall and one for the car. The wall charger will light up RED when charging and flash RED and GREEN when fully charged
• The car charger will light up RED when charging and will continue to light up RED as long as it is connected to your car. Note: The car charger will only charge to 12v
• When charging, make sure that the two charging tabs align with the "lock point" arrows on the charging port
Note: The PRO PAK will still charge, even if in use. Periodically charge the battery to keep voltage above 10.8v

The PRO PAK should arrive to you fully charged and ready to use right out of the box. Depending on your use, you should get 3-6 month’s use with one full battery charge.

Need to recharge? It’s easy, plug in the wall or car charger and the PRO PAK should be fully charged in approximately 4 hours. Note: The wall charger will light up RED when charging and flash RED and GREEN when fully charged.

We recommend carrying the PRO PAK from the backpack straps. Since the unit will be around 60lbs when it is completely full of water, you can customize your capacity to whatever weight is comfortable for you to carry.

The PRO PAK is compatible with our Spray Nozzle (included), Touchless Auto Nozzle System, HyperHeater and PRO Immersion Heater. It is NOT compatible with any of the Plus and Pod accessories. See our compatibility chart for more information.

For prolonged or cold storage, drain all of the water out and allow the pump to run dry for 30 seconds to remove any remaining water out of the system. Keep the PRO PAK horizontal with the water tank cap up for proper battery orientation. We recommend bringing the PRO PAK indoors when possible. You can leave the PAK outside as long as the temperature is above 32 degrees Fahrenheit. Freezing the PRO PAK can cause damage to the internal water pump. 

Combine a mixture of half white distilled vinegar and half water and fill the tank (you do not need to fill it entirely), close the drain cap, turn the PRO PAK on and spray the nozzle, running the solution through.

The PRO PAK comes with Super-O zipper lubricant oil to help maintain the integrity and ease of use for the units heavy duty zipper. Apply as needed.

Yes. The PRO PAK is covered under a 1 Year Limited Warranty that includes any technical malfunction. NOTE: Any dismantling of the unit will void your warranty. To learn more about our warranties, click here.

3.5 Gallon RinseKit PRO Portable Shower

The 3.5 gallon PRO is our first battery-pressurized model, boasting a consistent, high pressure spray that lasts for up to 5 minutes. The battery pressurization is not only strong, but makes the PRO easy to use - simply pour water in the top fill cap, press the power button and spray. The PRO is perfect for avid surfers, campers, bikers and outdoor enthusiasts who want more capacity plus the consistency, strength and convenience of battery-powered pressurization.

The PRO sprays at continuous rate of 50 PSI. The included spray nozzle has 5 spray settings, each setting will get you the following spray times:

Center = approximately 6:00 minutes
Shower = approximately 3:30 minutes
Mist = approximately 25:00 minutes
Jet = approximately 5:00 minutes
Flat = approximately 4:45 minutes

The RinseKit PRO holds 3.5 gallons of water and is battery operated, meaning you can fill it with non-pressurized water, turn it on and go. The 2-gallon RinseKit Plus relies an external source to pressurize. You can add in pressure from a hose bib, through your faucet at home with the Hot Water Sink Adapter or manually with our Pressure Booster Pump.

All RinseKit PRO models have an intentional drainage hole located in the back of the bucket to prevent any excess water that may slip through the cracks of the bucket and tank from reaching the battery pack. If you notice a flowing stream of water coming out of the drainage hole, please fill out our warranty form here.

Your charger will stay in the charging ports "Lock Points" snugly to hold the charger in place, so it does not slip out. With a firm pull, the charger will release. Do not tug on the charging cable cord itself.

It’s simple. Just open the Water Tank Cap and pour clean water in, close the drain cap, press power and go!

The PRO is powered by a AGM 12v 5Ah battery. Normal battery range for the PRO is 13v to 11v indicated by the voltmeter. 10.8v or lower means you need to charge the battery and voltage below 10.5 v can cause damage to the battery.
• The PRO comes with two charging cables: one for the wall and one for the car. The wall charger will light up RED when charging and flash RED and GREEN when fully charged
• The car charger will light up RED when charging and will continue to light up RED as long as it is connected to your car. Note: The car charger will only charge to 12v
• When charging, make sure that the two charging tabs align with the "lock point" arrows on the charging port
Note: The PRO will still charge, even if in use. Periodically charge the battery to keep voltage above 10.8v

The PRO PAK is compatible with our Spray Nozzle (included), Touchless Auto Nozzle System, HyperHeater and PRO Immersion Heater. It is NOT compatible with any of the Plus and Pod accessories. See our compatibility chart for more information.

The PRO has an AGM 12v 5Ah battery and should arrive to you fully charged and ready to use right out of the box. Depending on your use, you should get 3-6 month’s use with one full battery charge. Need to recharge? It’s easy, plug in the wall or car charger and the PRO should be fully charged in approximately 4 hours.

Note: The wall charger will light up RED when charging and flash RED and GREEN when fully charged

We recommend bringing the PRO indoors when possible. You can leave the PRO outside as long as the temperature is above 32 degrees Fahrenheit. Freezing the PRO can cause damage to the internal water pump. For prolonged or cold storage, drain all of the water out and allow the pump to run dry for 30 seconds to remove any remaining water out of the system

Yes. The PRO is covered under a free 1 Year Limited Warranty that includes any technical malfunction. NOTE: Any dismantling of the unit will void your warranty. To learn more about our warranties, click here.

PRO Immersion Heater

The Immersion Heater is our electric water heater compatible with the RinseKit PRO and PRO PAK portable showers. The stainless steel rod screws into your PRO or PRO PAK, and is powered by a trailer hitch power cord. It can heat the water in your RinseKit up to 110°F! It boasts an LED top display panel to display any warning signs, as well as a safety shut off function so that it doesn’t overheat. When combined with the PRO or PRO PAK, the Immersion heater allows you to take a hot shower anywhere, without the use of propane or any other fuels.

One version of the Immersion Heater has a trailer hitch power cord that is compatible with 2015 or newer Ford vehicles and one is NOT, due to the internal wiring of older Ford vehicles. Please read thoroughly and ensure you are purchasing the correct version that will work with your vehicle.

The trailer hitch pulls 266 WATTS and 20 AMPS.

For best reults we recommend filling your unit with warm water for quicker heating. The trailer hitch plug will heat by about 24°F an hour.
Note: Depending on the temperature of the water inside of your unit and the temperature of your surroundings, the degrees stated may vary.

The PRO Immersion heater plugs into your vehicles trailer hitch and will run off of your cars’ battery. For best results, we recommend initially filling your unit with warm water and then inserting the heater, the higher the starting temperature the quicker the water will heat up.

Warning: The heater will heat as long as it is connected to a power source. Unplug the 12v or trailer hitch plug from your vehicle when your engine is off. Your car battery will drain if the plug stays connected.

The threaded sleeve diameter of the Immersion Heater will only fit with the opening of the PRO and PRO PAK . All previous RinseKit models have a smaller opening that the immersion heater is NOT compatible with.

Yes. Anything that gets hot can potentially be dangerous. Here are our warnings:

• Water temperature over 125 degrees Fahrenheit can cause severe burns instantly
• Feel water before rinsing or showering
• Children and elderly are at highest risk of being scalded
Please refer to your instruction booklet for a full list of important safety information.

HyperHeater Portable Instant Hot Water Heater

The HyperHeater is a tankless water heater powered by propane gas. Once connected to your RinseKit PRO or PRO PAK, water transfers to the HyperHeater and is instantly heated and dispensed through the included shower nozzle.

The HyperHeater offers the convenience of a hot shower easily by using propane gas to heat the water from your RinseKit PRO or PRO PAK. Note: Propane is NOT included and must be purchased separately.

Click here for a video tutorial on how to set up the HyperHeater with the PRO or PRO PAK.

1) Carefully insert propane into gas regulator.
2) Attach gas regulator to back of the heater.
3) Connect power cord into RinseKit 12v outlet. Note: You can also plug into vehicle 12v outlets
4) Connect power cord into power inlet.
5) Remove nozzle from your RinseKit and connect to the back of the heater. Make sure the valve is in the ON position.
6) Connect included heater shower hose to the back of the heater. Make sure the valve is in the ON position
7) Press power button on RinseKit
8) Press ON/OFF button on heater
9) Use switch on shower nozzle to turn water ON or OFF
10) Use the gas valve to turn the heat up or down. There will be a slight delay as the heater heats up the water.

HD5 “consumer grade” propaneis compatible with the HyperHeater. Click here for one we recommend.

No. Propane gas is NOT included with the HyperHeater. Propane must be purchased separately.  

A singular 1lb propane tank will last approximately 30 minutes with continuous use.

The shower head that comes included with the HyperHeater has 2 spray settings, center, and shower. The spray times stated have been determined by setting up the shower head nozzle attached to the HyperHeater, attaching the shower head directly to your RinseKit will give you different spray times.

With a full tank of water in the PRO:
Center = approximately 4:30 minutes
Shower= approximately 4:15 minutes

With a full tank of water in the PRO PAK:
Center = approximately 4:45 minutes
Shower = approximately 4:30 minutes

No. The HyperHeater relies on the power from the battery of the PRO or PRO PAK to force the water through the heater and shower nozzle.

Yes, anything that gets hot could be potentially dangerous. Here are our warnings:

• Water temperature over 125 degrees Fahrenheit can cause severe burns instantly
• Feel water before rinsing or showering
• Children and elderly are at highest risk of being scalded

Please refer to your user guide for a complete list of all safety precautions to be used while operating the HyperHeater

The HyperHeater will heat water in about 30 seconds. To control the temperature of the water coming out of the heater, simply adjust the Gas Valve knob located at the top of the unit. For optimal shower temperature, we recommend starting with the gas valve in the center, between LOW and HIGH. Adjust the temperature as needed. 

Yes, however, you will need to have access to a propane adapter converter hose. These can be found at your local hardware store or by following the link for one we recommed, here.  

No. The HyperHeater comes with its own shower head nozzle, designed to flow, well, like a shower. The inconsistent on and off spray of the spray nozzle may cause the PRO or PRO PAK and HyperHeater to overheat.

Note: Overheating and/or damage caused by using the incorrect nozzle with your HyperHeater will void your warranty. 

Touchless Auto Nozzle System

The Auto-Nozzle is a touchless portable faucet equipped with motion-detection technology that is compatible with both the RinseKit PRO and PRO PAK. When connected to the RinseKit via the quick connect adapter on the hose, the Auto-Nozzle dispenses water at the wave of a hand. It can also be mounted on any surface with the suction cup mount, enabling you to set up a touchless hand washing station at the campsite, in the parking lot, or wherever else life takes you.

The Auto Nozzle has a motion sensor located on the front of the device. To trigger the sensor, wave your hands within 4 inches of the nozzle and water will dispense. Make sure that the RinseKit logo is always positioned at the top of the nozzle, as the sensor and USB charging port are not waterproof.

The Auto Nozzle is only compatible with the battery operated RinseKit PRO and PRO PAK. It will not work with any of our older, pressure dependent models.

The Auto Nozzle’s lithium battery should last approximately 6 months per full charge depending on frequency of use. Each unit comes with a USB charging cable that can easily be plugged into any USB charging port.  

Yes. The Auto Nozzle is water resistant, but it is not completely waterproof. You should not submerge the Auto Nozzle and try to keep it dry. Make sure that the RinseKit logo is always positioned at the top of the nozzle, as the sensor and USB charging port are not waterproof.  

The Auto Nozzle has one setting, the flow of the "spray" is comparable to that of a standard kitchen faucet.

To turn on the Auto Nozzle, first simply turn the PRO on and then make sure the on/off valve is in the ON position. To turn off the Auto Nozzle, just turn the PRO off and make sure the on/off valve is in the OFF position.

The Auto Nozzle will not continue to leak as long as the PRO is powered off and the on/off valve is in the OFF position.   

Yes, the Auto Nozzle is covered under a free 1 year warranty that includes any technical malfunction. To learn more about our warranties click here.

Shelter Shower Tent

Our Shelter shower tent is a deluxe two room pop up tent designed specifically with RinseKit in mind. Equipped with 13 storage pockets, a towel rack, nozzle mount, mesh drainage and a privacy separator, the Shelter allows you to shower in privacy with all the convenient features of showering at home. Use the second room dry room as a bathroom or changing room for ultimate versatility.

Our easy-assemble, pop up Shelter can be set up by yourself in less than 2 minutes.

Check out our How-To video for a complete step-by-step guide on how to set up the shelter.

Fully set-up the Shelter will be 79"L x 44"W x 95"H

The outside of the tent is made from waterproof nylon. However, inside the tent, one side has a mesh and heavy duty tarp bottom meant for showering, as the water will drain out from the mesh as you shower. The other side has a fully enclosed heavy duty, waterproof tarp bottom that can be used as a changing room, to store a camp toilet or keep your belongings dry.

The Shelter weighs about 10.5 lbs and packed the dimmensions will be 44"L x 10"W x 10"H

All required parts needed to assemble the tent are included upon purchase. Inside the box should be: 1 x Shower tent, 1 x Carry bag, 1 x Rainfly, 1 x Towel rack, 2 x Additional removable storage pouches, 8 x Pegs, 4 x Ropes

2 Gallon RinseKit Plus Portable Shower + Pressure Booster Pump

The revolutionary Plus, with Pressure Booster Pump included, is the only portable shower to have the pressure of a garden hose without batteries. Holding 2 gallons of hot or cold water, the Plus is able to spray up to 5 minutes and has a multitude of features such as a removable top lid for standing and internal storage space for goodies like sunblock or a towel.

The Plus holds 2 gallons of water while the Pod holds 1.5 gallons of water. The Pressure Booster Pump is included and installed in each Plus unit. Moreover, the Plus allows you to use both the Hot Rod Water Heater (heater sold separately) and pump accessories at the same time, while the Pod only allows you to use one accessory at a time.
Additionally, the Plus comes with a durable outer bucket that is sturdy enough to withstand the weight of a person or piece of gear as it's being cleaned. It also has internal storage space for personal items, a removeable lid for standing while you shower, and tie downs so you can keep it secure in your car. The Pod has a more compact shape which makes it easier to fit into small spaces or vehicles.

The Plus' included spray nozzle has 5 spray settings, each setting will get you the following spray times:

Center = approximately 4:15 minutes
Shower = approximately 1:30 minutes
Mist = approximately 10:00 minutes
Jet = approximately 2:30 minutes
Flat = approximately 2:45 minutes

Spray times will vary depending on the pressure of the unit. For best results, make sure the pressure inside the tank is 55-65 PSI

The RinseKit Plus' patented design transfers the water pressure from your home to the pressure chamber tank when you fill it from a hose bib or sink (with Hot Water Sink Adapter accessory). NOTE: If you are filling remotely and have to pour water into the RinseKit versus connecting it to a water source, you can use the Pressure Booster Pump that comes with your Plus to add in pressure by hand.

There are three ways to fill your RinseKit Plus:

1. Using a Hose Bib: The RinseKit hose quickly attaches to your water spigot with a quick connect coupler and fills the eon™ pressure chamber with approximately 65 PSI of water pressure. All you need is your RinseKit and a hose bib. Directions for filling this way can be found on the tray of the RinseKit Plus.
2. Using your sink and our Hot Water Sink Adapter accessory: Simply unscrew the threading of your standard home sink, attach the Hot Water Sink Adapter accessory, and connect your RinseKit via the quick connect piece and you can fill your RinseKit with hot or cold water!
3. Remotely using still water and our Pressure Booster Pump accessory: Just unscrew the drain plug and pour water into the tank. When the tank is 95% full, install our Pressure Booster Pump accessory into one of the drain plug ports by turning it clockwise until it is snug. Once installed, you can hand pump pressure into the unit using the built in pressure gauge to add the optimum amount of pressure to your unit (65 PSI). The pump can remain in the RinseKit and does not need to be removed after each use.

We recommend filling your RinseKit Plus with 65 PSI for optimum use. Do not fill the Plus with water pressure higher than 75 PSI, as the tank is not meant to withstand such high pressures. The standard water pressure for most homes is 65 PSI.

• If you are unsure of your home's water pressure, you can either call your water provider and ask for a reading, or you can purchase your own pressure gauge at a local hardware store and test it yourself
• If your homes water pressure exceeds 75 PSI, you can purchase a pressure regulator so your tank does not fill with more than 60 PSI. A pressure regulator can be found in any hardware store

Every Plus comes with a Spray Nozzle, Pressure Booster Pump, Hose Bib Adaptor, and a Hot Water Sink Adapter.

The Plus features two drain plug ports that double as accessory ports making it compatible with both the Hot Rod Water Heater and Pressure Booster Pump. Both the pump and the heater can be installed in the Plus, used at the same time, and do not need to be removed after each use.

Yes, the Plus can be filled with hot water from your sinks faucet (using our Hot Water Sink Adapter accessory), or filled with water and heated using our Hot Rod Water Heater. The Plus is insulated, so it can keep warm for hours. For best use and the warmest shower, we recommend filling your Plus with hot water from your sink and then continuing to heat it as you drive to your next adventure using our Hot Rod Water Heater.

The RinseKit Plus is made from 100% recycleable, BPA free, High-Density Polyethylene (HDPE) and Polypropylene (PP) plastic

No. All of our models arrive to our warehouse pre-assembled, meaning that we are unable to offer replacement tanks as we do not have any available. If your unit is losing pressure, and it was purchased less than 1 year ago, please fill out or warranty form here.
Note: Leaks are typically caused by over-pressurization of the tank. We recommend filling your RinseKit Plus with 55-65 PSI of pressure. If you do not know the water pressure of your house or spigot, the city can typically provide a reading for free, or you can buy a pressure gauge from most hardware stores.

32 Oz RinseKit Sport Misting & Spray Water Bottle

The RinseKit Sport is essentially the water bottle version of a RinseKit, with an innovative cap that is equipped with spraying and misting functions. The hand pump on the top pressurizes the water in the bottle, which allows it to  dispense out of either the spray or mist holes in the cap with astounding pressure. The spray function can shoot water up to four feet, and is perfect for handwashing, spraying off dog paws, or even washing dishes on the go. The mist feature provides a refreshing spritz so you can stay cool anywhere.

The Sport lid is compatible with Hydro Flask (32 oz lid or larger capacity) Wide Mouth bottles and comparable bottles with a 2.26” diameter opening.  

 Yes! The Sport is BPA free, and the bottle itself is made of stainless steel

The Sport's shower setting will give you about 3:00 minutes of continuous spray time as long as you are constantly pumping pressure into the bottle. The mist setting sprays for approximately 8:00 minutes.

The Sport is not dishwasher safe. To maintain the integrity of the insulation layer in your bottle and to avoid damaging the lid’s internal parts, we do not recommend putting the Sport in the dishwasher. Additionally, the Sport is not microwave safe. However, the Sport is insulated and will keep liquids hot or cold for hours

We recommend using soap and water to keep your Sport clean. Be sure to wash the bottle and internal pump before you use it for the first time.

If you have used the Sport with any liquid other than water, we recommend cleaning the Sport with white vinegar and water.
To clean the Sport’s internal lid parts, fill the bottle with about ¼ cup of white vinegar, use the pump to add pressure, and then alternate pressing the spray and mist buttons to run the vinegar through the sprayers. Once the vinegar has run through, rinse the bottle, add in an additional ¼ cup of clean water, use the pump to add pressure, and alternate pressing the spray and mist buttons to run the clean water through the sprayers. Now your Sport is clean and ready to go!

Yes! Enjoy ice cold soda, your favorite sports drink or even a beer if you’re feeling the heat on hot summer days! Avoid liquids with small particles such as tea leaves, coffee grounds or protein powder as they may cause the sprayers to get clogged.

No. Leaving the Sport in freezing conditions below 32 degrees Fahrenheit could damage the lid’s internal parts.  

No. However, you may need to continue to pump in more pressure into the bottle as the liquid inside depletes.  

When the Sport is not in use, we recommend releasing the pressure inside by opening the lid. Leaving the unit pressurized and putting it into a backpack or purse may cause the bottle to slowly release its pressure and may result in leaks.

Yes, the Sport is covered under a Limited One Year Warranty. To learn more about our warranties, click here.

Hot Rod Water Heater

The Hot Rod Water Heater quickly and safely heats the water in your RinseKit Plus or Pod to a comfortable shower temperature. It is powered via a 12v plug so you can heat the water in your RinseKit while you drive to your next adventure. It has an automatic safety shut off feature and a built-in timer with 30, 60 and 90 minute settings. It heats up water 11°F every 30 minutes in the Plus, and 13°F in the Pod.

For best results, we recommend filling up your Plus or Pod with hot water first, you can easily do this by using our Hot Water Sink Adapter. Then, the Hot Rod Water Heater will continue to heat the water as you’re on your way to your next big adventure. The heater will heat the Plus 11° Fahrenheit every 30 minute interval and the Pod heats 13° Fahrenheit every 30 minute interval.

The Hot Rod Water Heater is made of stainless steel, ensuring that it stays rust free and easy to clean.

The Hot Rod Water Heater is only compatible with the RinseKit Plus, Pod, LUX and Original Black or White RinseKit.
For the original RinseKit's, simply remove the adapter at the base of the heater and screw it into the unit.

For a video tutorial, click here.

1) Unscrew the drain plug by turning it counter-clockwise.
2) Turn your RinseKit upside down and drain all of the water out.
3) Turn your RinseKit right side up and using your hands only, screw the heating rod into the drain port by turning it clockwise. Be very careful not to cross thread the metal threads of the heater with the plastic threads of the tank. It’s helpful to push the top of the heating probe straight down into the threads and slowly turn the probe clockwise until the threads engage. Hold the timer and cord with your other hand to allow it to spin as you screw the heater into the RinseKit tank. If the heater is difficult to turn, then you’ve cross threaded it. Do not force it. Back out the heater by turning it counter clockwise and try again.
4) Once you have the heater probe hand tight, then use the wrench provided (27mm) to snug it firmly.
5) Fill your RinseKit as you normally would. If you have not filled it before, please refer to the instructions booklet. We recommend that you completely fill your RinseKit before using the heater. This will ensure that the heating probe is completely submerged. Turning the heater on while the RinseKit is empty could cause the heater to overheat and cause damage to it. Once the heater is inserted into the drain port, it is ok to leave the heater permanently installed.

1) Once the heater probe is installed and the RinseKit is filled, load the RinseKit in your vehicle in a secure place where it will not tip over or hit you in the case of an accident.
2) Plug the timer into the 12v power socket (cigarette lighter) of your vehicle and set the timer to either 30 minutes, 60 minutes or 90 minutes.
a. Press the silver button one time on the timer and the water will heat for 30 minutes.

b. Press the silver button twice and the water will heat for 60 minutes.

c. Press the silver button three times and the timer will heat for 90 minutes.

If you press the silver button 4 times it will reset to off.

The specific time light (30, 60 or 90 mins) will blink when the heater has been activated. The heater will then begin heating within 2 seconds after the time has been selected. When the timer reaches the last 5 minutes of heating, the 5 min light will blink.

Note: For every 30 minutes of time, the water water will heater approximately 11° F in the Plus & 13° F in the Pod.

Warning: Vehicle power to the 12v power socket (cigarette lighter) on some vehicles shuts off when the ignition key is turned off. To test your vehicle, watch to see if the LED light shuts off when you turn off your ignition key. If the light goes out, the heater will not activate as there is no power. If the 12v power socket (cigarette lighter) in your car stays on when your key is turned off, then the heater will continue to heat while your car is parked. If your car has a weak battery, we do not recommend leaving the heater turned on for more than one hour.

1) The car key is turned off and your particular car might require the key to be turned on to 'accessory mode' or the car may need to be running to provide power to the socket. Some auto manufacturers allow the socket to be powered with the key off or even out of the car and some need the key to be switched on.
2) Plug in another device like a phone charger to see if it lights up or powers up your device. If it does not, and the car key is on, then you may have a blown fuse. Consult your owners manual to find the fuse box and the specific fuse to the accessory socket and inspect it to see if it is broken. The heater draws 9 amps and most car accessory port fuses are 10 amp fuses, so the heater is designed to not blow the fuse. If it is broken, then replace it. If the new fuse does not fix the problem, then you may have a loose or damaged wire. Time to see a mechanic!
3) The heater got damaged in shipping. If this is the case, please try the heater in another vehicle that you know has a working accessory socket. If it still doesn’t work, please contact us and we will replace your heater with a new one if it is still within the year.

Yes, anything that gets hot could be potentially dangerous. Here are our warnings:

• Water temperature over 125 degrees Fahrenheit can cause severe burns instantly
• Feel water before rinsing or showering
• Children and elderly are at highest risk of being scalded
• Do not cycle the timer for more than 90 minutes

 The 12V Hot Rod heater pulls 12 VOLTS, 9 AMPS, and 108 WATTS  

HOT WATER SINK ADAPTER

Use our sink adapter to fill your RinseKit Plus or Pod with hot or cold water. It can also be used if you do not have access to a hose spigot. Simply screw the adapter to your sink faucet and begin filling.

The Hot Water Sink Adapter is designed to fit most standard sinks and it comes with both male and female threading. If you have a specialized faucet, the Hot Water Sink Adapter will likely not fit.  

HOSE BIB ADAPTER

A Hose Bib Adapter can be used to fill the RinseKit Plus or Pod. Simply screw on the adapter to your homes spigot, attach the hose from your RinseKit Plus or Pod to the adapter and your homes pressure to your unit. For a step-by-step video tutorial, click here.

The Hose Bib Adapter will fit your homes spigot if you are located in the United States. Australian and Japanese spigots differ from those located in the US and the adapter
will not fit those spigots.

The RinseKit Plus and Pod both come with a Hose Bib Adapter. If yours becomes lost or you would like to have a spare, the Hose Bib Adapter can be purchased here.

SPRAY NOZZLE

No, all RinseKits have a 5-setting spray nozzle included. If yours gets damaged, lost, or you'd like a spare, you can purchase a replacement here.

The Spray Nozzle head has a male quick connect adapter attached. It also offers 5 spray settings including, Shower, Center, Flat, Mist, and Jet.

For the best shower expereince, we recommed using the center setting.

Yes, every spray nozzle has a small metal notch behind the nozzle head that can be used as a sort of kickstand to keep the nozzle spraying so you can use your RinseKit with both hands free. 

GIFT CARD

Gift cards are sent through email and contain instructions on how to redeem them at checkout.

Gift cards do not expire. Spend your card right away or save it for when the time is right.

Blackcart: Try Before You Buy

There is a $50 refundable deposit per order, which will be applied towards the unit you decide to keep. The best part? No pre-authorized holds or credit checks. Shop risk-free!

No. If you choose the Try Before You Buy program, your order will no longer be eligible for our regular 30-Day Return Policy. Your return window will be replaced with the 3-day return window associated with TBYB orders.

Please read our criteria before returning TBYB orders:

If you decide that RinseKit is not for you, that’s okay! You can initiate a return within the 3 day Try period through your order portal. To ensure that you receive your $50 deposit back or are not charged a restocking fee, we ask that the following steps are taken, and requirements are met:

Note: We are unable to provide shipping box(es) to you, you are responsible for supplying a box to ship your unit back to us. We strongly encourage keeping the box your unit comes in for the duration of the Try period.

• Please remove ALL WATER from your unit, additionally the exterior of the unit should be dry to the touch completely empty prior to shipping.
• The unit must arrive back to us with ALL accessories and components intact (including charging cords and any mounts).
• The unit must arrive in working, resalable condition.
• There is no visible sun damage, dirt, or scuff marks.

RinseKit is not able to refund any expedited shipping fees associated Try Before You Buy orders. It is up to the customer if they choose to select an expedited ship method and they will take responsibility for those shipping fees.

For Try Before You Buy, you are only able to purchase (1) RinseKit PRO, PRO PAK, or PRO + Auto Nozzle bundle.

You will get 3 days from when your item is delivered to decide if you love it or would like to return it back to us. We do ask that you keep the packaging that your unit is delivered in for easy returning. We are not able to provide additional boxes or packing supplies to get your item back to our warehouse.

You can find the tracking information for your order in the shipping confirmation email that is sent as soon as your items are fulfilled. Your order will ship as soon as the order is finished being prepared and you will receive an email to confirm.

Yes, you will have the same checkout shipping options as a regular order. Your Try period will start as soon as you receive the order.

Please note: RinseKit is not able to refund any expedited shipping fees associated Try Before You Buy orders. It is up to the customer if they choose to select an expedited ship method and they will take responsibility for those shipping fees.

At the end of your try period (3 days), if we do not hear from you, we will take that as you loved the product, and you will be automatically charged the remaining balance.

If you choose to send your unit back, please visit your Blackcart order portal and click the “Send Back” button next to the item. For more information, click here.

Please read our criteria before returning TBYB orders:

If you decide that RinseKit is not for you, that’s okay! You can initiate a return within the 3 day Try period through your order portal. To ensure that you receive your $50 deposit back or are not charged a restocking fee, we ask that the following steps are taken, and requirements are met:

Note: We are unable to provide shipping box(es) to you, you are responsible for supplying a box to ship your unit back to us. We strongly encourage keeping the box your unit comes in for the duration of the Try period.

• Please remove ALL WATER from your unit, additionally the exterior of the unit should be dry to the touch completely empty prior to shipping.
• The unit must arrive back to us with ALL accessories and components intact (including charging cords and any mounts).
• The unit must arrive in working, resalable condition.
• There is no visible sun damage, dirt, or scuff marks.

Yes, absolutely. Simply select the "Add to Cart" button for items you want to purchase and the "Try Before You Buy" button for the unit you want to try.

If you have sent your item back, then the initial deposit is refunded as soon as the items are received. The refund should be automatic and may take a few days to be reflected on your statement once processed.